Code of Conduct

QUALITY SERVICE GUARANTEED

We strongly believe that we should be professional and ethical in everything we do. That’s why we are members of:

• National Association of Estate Agents (NAEA)
• Office of Fair Trading Ombudsman for Estate Agents, which regulates the industry

We abide by their codes of professional conduct:

• NAEA
• OEA

If you are unhappy with the service you have received from Neil Douglas, please contact us in the first instance. We will do our best to resolve the problem.